CORR235 Quiz 4

Instructions

There is a "print the quiz" button at the bottom of the quiz. You may print a copy to use as a worksheet before you attempt the quiz, and to record the correct answers afterward.

You should review all of your responses by scrolling the exam before you CLICK the "Submit Quiz" button. Once you have submitted the quiz, it is scored and you will be shown the points earned.

Note: When the quiz is submitted all current answers and the score are erased so only submit the quiz one time. This quiz is worth

Good Luck.

Please provide the following BEFORE you begin the quiz.

Your E-mail Address:

Your Name:

Student ID (last four digits):

Questions

1. Technology can is the most important aspect of negotiation. True or False? (
a) True. b) False.

2. The negotiator must develop a trusting relationship with the hostage taker. True or False? (
a) True. b) False.

3. The negotiator does not need to be concerned about what is said. True or False? (
a) True. b) False.

4. The background noise has little effect in communication. True or False? (
a) True. b) False.

5. The negotiator needs to see the hostage taker a human being. True or False? (
a) True. b) False.

6. Negotiations need to stay formal through the whole process. True or False? (
a) True. b) False.

7. A negotiator will be most successful as a passive listener. True or False? (
a) True. b) False.

8. There are four groups of emotionally disturbed persons who are most frequently involved in hostage situations. True or False? (
a) True. b) False.

9. Usually the negotiator depends on someone else to determine the hostage takers personality structure. True or False? (
a) True. b) False.

10. Most hostage takers are emotionally disturbed. True or False? (
a) True. b) False.